How Do I...
UPDATE ADDRESS ONLINE:
- Login to online services by selecting your profession from the dropdown menu and entering your User ID and Password
- Your User ID and Password were mailed with your initial license. Please look at the center section and refer to the Online Services Instructions, item #5.
- If you do not have your User ID and Password, click on “Get Login Help“.
- Select “Update Addresses” on the left side of the page
- Enter the new address information
- Once you have entered your new address, click on “Process”. You will receive a confirmation page that displays the updated address.
About Your Practice Location Address The practice location address will display on the Internet and your license. Your practice location must be a physical location address and must not include a Post Office box. The mailing address will only display on the Internet if you have not provided a practice location address to us.
Establishment/Facility Name or Address If the name or address change is for a facility that has changed location, a licensure application must be submitted. See your profession’s web page for additional information.
UPDATE ADDRESS BY MAIL: If you prefer to change your address by mail, please complete the Change of Address form. Written requests for address changes must include your name, profession, license number, old address, new address, date of birth, last four digits of your social security number, and your signature.
PROCESSING TIME: If you are submitting an address change request by mail, please allow 5-7 business days for processing. Online requests will be processed within 48 hours.
Please Note: An updated license will not be automatically sent. A duplicate license request must be submitted.
Name changes require legal documentation showing the name change. Please submit a request including your full name as it appears on your license, profession, license number, your new name, your date of birth, the last four digits of your social security number, and your signature. Attach supporting documents, which must be one of the following:
- A copy of a state issued marriage license that includes the original signature and seal from the clerk of the court
- A divorce decree restoring your maiden name
- A court order showing the name change (adoption, legal name change, federal identity change)
Any one of these will be accepted unless the Department has a question about the authenticity of the document. A social security card is not considered legal documentation. If you wish to receive a new license that reflects the name change, you must request a duplicate license. Mail your request to:
Division of Medical Quality Assurance
Licensure Support Services
P.O. Box 6320
Tallahassee, Florida 32314-6320
If you need to change your name, and you prefer to renew online, please submit your name change request by mail and allow 5-7 business days processing time before you renew online.
Visit our Enforcement Website to download and complete our Unlicensed Activity Complaint Form. Before completing your complaint form, please be sure to review all instructions provided on the first page.
- Visit our Enforcement website and select the appropriate complaint form.
- Review complaint form instructions on the first page of the complaint form.
- Fill out all sections of the form and print.
- Sign complaint form and attach the requested information.
- Mail complaint form and attachments to:
- Mailing Address:
- Department of Health Consumer Services Unit
- 4052 Bald Cypress Way Bin C-75
- Tallahassee, FL 32399-3260
You may also e-mail us at: MQA.ConsumerServices@flhealth.gov
Note: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this e-mail address. Instead, contact this office by phone or in writing.
You may visit our online License Verification page. You may utilize this service to see the status of your providers license and whether there are any disciplinary cases or public complaints against the licensee.
You can print a confirmation of license through the Practitioner Login feature of MQA Services. The confirmation is available up to 30 days after you submit your online renewal request.
After logging into the system with your User ID and password, select Print Confirmation of License from the navigation bar located on the left.
If you need a written statement on a public record attesting to the record’s genuineness or that it is a true and correct copy, you may fill out the Online Request Form. Be sure to indicate you need a certified copy of the request form. A $25 fee will be charged, in addition to the public record Fees and Charges.
Visit our Public Records page for information on how to request certified documents by mail.
Make cashier’s check or money order payable to the Board/Council to be researched, in the amount of $25.00, for each verification requested.
- Include name and address where verification is to be sent
- Verification of Licensure order form
- Non-Licensure Verification order form Mail your request and fee to:
Division of Medical Quality Assurance
Licensure Support Services Attn: License Verifications
P.O. Box 6320
Tallahassee, FL 32314-6320
Other Important Information:
- Requests for licensure verification received without the appropriate fee will be returned unprocessed to the sender.
- The Division of Medical Quality Assurance cannot guarantee your verification will meet the deadlines for other State Boards. The current processing time for licensure verifications is approximately 10 days from receipt. Please check your deadline dates before you submit your verification request.
- Release forms from the licensees are not required for verifications.
Exemptions: Financial information, medical information, school transcripts, examination questions, answers, papers, grades and grading keys, are confidential and exempt forms pursuant to Section 119.071, Florida Statutes, and will be withheld pursuant to Section 456.057, Florida Statutes. Social Security numbers will also be redacted pursuant to 42 U.S.C. 405(c)(2)(C) (vii)(1).