Frequently Asked Questions

Welcome to the Florida Board of Orthotists & Prosthetists Help Center – an online tool for applicants, licensees, and the public to search and access our Frequently Asked Questions (FAQs), contact our office, and learn “how to” do business with the board.

How do I check to see if someone is licensed?

You may use our License Look-Up Search screen.

How do I report unlicensed activity?

Visit our Enforcement Website to download and complete our Unlicensed Activity Complaint Form. Before completing your complaint form, please be sure to review all instructions provided on the first page.

How do I file a complaint?

You may learn more about the Complaint process and submit the appropriate complaint forms by visiting our online Enforcement website.

How do I look up a license?

You may visit our online License Verification page. You may utilize this service to see the status of your providers license and whether there are any disciplinary cases or public complaints against the licensee.

How do I print a confirmation of License?

You can print a confirmation of license through the Practitioner Login feature of MQA Services. The confirmation is available up to 30 days after you submit your online renewal request.

After logging into the system with your User ID and password, select Print Confirmation of License from the navigation bar located on the left.

How do I request document certification?

If you need a written statement on a public record attesting to the record’s genuineness or that it is a true and correct copy, you may fill out the Online Request Form. Be sure to indicate you need a certified copy of the request form. A $25 fee will be charged, in addition to the public record Fees and Charges.

Visit our Public Records page for information on how to request certified documents by mail.

How do I request a License Verification/Certification

Make cashier’s check or money order payable to the Board/Council to be researched, in the amount of $25.00, for each verification requested.

  • Include name and address where verification is to be sent
  • Verification of Licensure order form
  • Non-Licensure Verification order form Mail your request and fee to:

    Division of Medical Quality Assurance
    Licensure Support Services Attn: License Verifications
    P.O. Box 6320
    Tallahassee, FL 32314-6320

Other Important Information:

  • Requests for licensure verification received without the appropriate fee will be returned unprocessed to the sender.
  • The Division of Medical Quality Assurance cannot guarantee your verification will meet the deadlines for other State Boards. The current processing time for licensure verifications is approximately 10 days from receipt. Please check your deadline dates before you submit your verification request.
  • Release forms from the licensees are not required for verifications.

Exemptions: Financial information, medical information, school transcripts, examination questions, answers, papers, grades and grading keys, are confidential and exempt forms pursuant to Section 119.071, Florida Statutes, and will be withheld pursuant to Section 456.057, Florida Statutes. Social Security numbers will also be redacted pursuant to 42 U.S.C. 405(c)(2)(C) (vii)(1).

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